ROYAL PRIME
UK'S PREMIER TRADE SUPPLIER & WHOLESALER
Excellent ★★★★★ 1,568 reviews on Trustpilot
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🚚
Free Delivery On orders over £150
🏆
No Min Order Buy as little as you need
🔒
Secure Payments All major cards accepted
⚡
Fast Dispatch Next day available
📞
Trade Support Mon–Fri 9am–5pm
🚚
Free Delivery On orders over £150
🏆
No Min Order Buy as little as you need
🔒
Secure Payments All major cards accepted
⚡
Fast Dispatch Next day available
📞
Trade Support Mon–Fri 9am–5pm

Privacy Policy

Privacy Policy

Last Updated: July 11, 2026

At Royal Prime Wholesale Ltd, accessible from royalprimeuk.com, one of our main priorities is the privacy of our visitors and trade customers. This Privacy Policy document contains types of information that is collected and recorded by Royal Prime Wholesale Ltd and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@royalprimeuk.com.

1. Information We Collect

We collect several types of information for various purposes to provide and improve our wholesale service to you:

  • Account Details: When you register for a Trade Account, we collect your business name, company registration number, VAT number, email address, telephone number, and billing/shipping address.
  • Transaction Data: Details about payments to and from you, and other details of products you have purchased from us.
  • Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services.

2. How We Use Your Information

We use the collected data for various purposes, including:

  • To process, fulfill, and deliver your wholesale orders.
  • To manage and maintain your Trade Account.
  • To notify you about changes to our website, stock arrivals, and services.
  • To verify your business credentials for trade account approval.
  • To process secure payments and protect against fraudulent transactions.
  • To provide professional customer support.
  • To monitor the usage of our website and improve the user experience.

3. Legal Basis for Processing (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), our legal bases for processing your personal data are:

  • Performance of a Contract: The processing is necessary for a contract we have with you (e.g., to process and ship your orders).
  • Legal Obligation: The processing is necessary for us to comply with the law (e.g., financial reporting and VAT compliance).
  • Legitimate Interests: The processing is necessary for our legitimate business interests, provided those interests do not override your fundamental rights.

4. Sharing Your Data

We do not sell, rent, or trade your personal data. We only share your data with trusted third parties necessary to perform services on our behalf:

  • Delivery & Logistics Partners: Couriers and freight providers to deliver your pallets and packages.
  • Payment Processors: Secure services (like Stripe and PayPal) to process payments.
  • Professional Advisors: Accountants, legal advisors, and auditors.
  • Regulatory Authorities: HMRC and law enforcement agencies when required by law.

5. Data Security

The security of your data is important to us. We implement robust technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please remember that no method of transmission over the Internet is 100% secure.

6. Your Data Protection Rights

Under data protection law, you have rights including:

  • Your right of access: You have the right to ask us for copies of your personal information.
  • Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate or complete information you think is incomplete.
  • Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing: You have the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability: You have the right to ask that we transfer the personal information you gave us to another organization, or to you, in certain circumstances.

7. Cookies and Tracking

Royal Prime Wholesale Ltd uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

8. Contact Us

If you have any questions or complaints about this Privacy Policy, please contact us by email: info@royalprimeuk.com, or by post:

Royal Prime Wholesale Ltd
Royal Prime House,
London,
EC1A 1BB,
United Kingdom

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